Diving into 2016 ACSI Retail Report

By | blog, Brand Strategy, Customer Relationship Management Blogs, Online Shopping Blogs, Sean Blogs | No Comments

The 2016 American Customer Satisfaction Index report was released at the end of February. Supermarkets saw a jump of 6.8 percent in their average score to 78 out of 100. While no AWG banners appeared on the list there are…

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Brick Meets Click – 2017 Online Shopping Forecast

By | Andrea Blogs, blog, Marketing Events, Online Shopping Blogs | No Comments

I recently attended a Brick Meets Click webinar sponsored by Unata on the 2017 Online Shopping Forecast. The panel from Unata and Brick Meets Click reviewed their finding from a survey of 500 consumers to understand industry trends and predict…

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